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FAQS

Q: What is the minimum order quantity for your ventilation block products?
A: 2500 Pcs (Outside Indonesia Country)
     1500 Pcs (Outside Java Island, Indonesia)
     250 Pcs (Within Java Island Only, Indonesia)

Q: Can you do painted finished on your ventilation blocks?
A: No at this moment. Color available only in grey cement-based or red clay.

Q: Can you do export your ventilation block products to my country?
A: Yes, we can. Make sure your MOQ reach 2500 pieces/100 m2.

Q: What is your payment terms?
A: Down payment 50%, balance payment paid before shipment.

Q: How does it take from the date I transferred my deposit to delivery time?
A: Its depend on the quantity and the available stock at our warehouse. Mainly take days or weeks or months for huge order quantity.

Q: Can you do custom design on my own ventilation block?
A: Yes we can do. As long as your based material is cement, concrete or clay/terracotta.

Q: When I do custom design, what is your minimum order quantity?
A: Make sure each design reach our MOQ 1000 pieces.

Q: I din't found any questions here filled my requirement of order, what should I do?
A: You may reach us by whatsapp, email or phone call if you need further assistance.

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